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I’m running a PBS instance (plus networking containers) for 4years now, cc on file for the first 2 years, now on file, but my usecase is operating within the free-forever tier.
My instance has not been deleted by them, though I’ve rebuilt the multiple times since.
The region you are on might be struggling with capacity issues, I use middle east region and never encountered account/vm deletions (yet). For my case, latency isnt an issue so i dont mind having it ona far away region.
what kind of thumbnails are you seeing?
I see a good lookin guy pointing at a Black box.