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It’s reasonable to assume that people with more status are behaving worse than people with less.
Power - status, fame, privilege, wealth, etc. - causes neurological changes that suppress a human’s ability to excersize empathy. The kind of self-centered behaviour that the nurse describes is typical of a high status inidividual.
Also, I used to work in health insurance and this story just jives well with the little personal experience I have with medical workplaces.
Nope.
I know it sounds wrong when you first hear it, but power changes your brain. Sociopaths are more drawn to powerful positions, but getting power makes your brain look more like the brain of a sociopath when it didn’t before:
https://hbr.org/2015/04/becoming-powerful-makes-you-less-empathetic https://www.psychologytoday.com/us/blog/social-empathy/201909/power-blocks-empathy https://www.npr.org/2013/08/10/210686255/a-sense-of-power-can-do-a-number-on-your-brain https://neuroscience.stanford.edu/news/how-power-erodes-empathy-and-steps-we-can-take-rebuild-it
Becoming powerful makes you less good, neurologically.