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I heard one working in a used bookstore one time “It’s a book with either the Pope or The Beatles on it” turns out Life magazine had a year in review book with both the Pope AND The Beatles and our customer service guy knew EXACTLY which book it was and where it was in the store (with no inventory system).
That customer service guy sounds like a much better kind of badass than the ones in the action movies ❤️
He was one of those people who found what he liked and what he was good at.